LUXE EVENTS

Terms & Conditions

Last Updated: August 11, 2026

By booking with Luxe Events, you agree to the following terms and conditions.

01 — RESERVING YOUR DATE

A 50% non-refundable deposit is required to reserve and secure your event date.

Your date is not officially reserved until the deposit has been received and your booking has been confirmed by Luxe Events.

The remaining 50% balance is due by the date stated on your invoice or rental agreement.

02 — PAYMENT

We accept:

Credit/Debit Card • Cash

Applicable taxes, delivery fees, and additional approved charges will be included in your invoice.

03 — CANCELLATIONS & RESCHEDULING

All deposits are non-refundable.

If you need to reschedule, please contact us as soon as possible. Date changes are subject to availability and are not guaranteed.

If your requested new date is unavailable, your original deposit remains non-refundable.

04 — DELIVERY

Delivery and pickup are available for an additional fee when applicable.

Customers are responsible for providing accurate event details, delivery instructions, and safe venue access.

Delivery and pickup do not include setup or breakdown.

05 — SETUP & BREAKDOWN

Standard rental services do not include setup, decorating, or breakdown.

Customers are responsible for arranging rental items unless a separate setup or breakdown service has been agreed upon and included on the invoice.

06 — CARE OF RENTALS

All rental items remain the property of Luxe Events.

Customers are responsible for rental items while they are in their possession or control. Customers may be charged for items that are lost, missing, stolen, damaged, or excessively soiled.

Rental items may not be altered, modified, moved to another location, sub-rented, or used for purposes other than their intended use without prior approval.

07 — WEATHER & VENUE CONDITIONS

For outdoor events, customers are responsible for providing a safe and suitable environment for rental equipment.

Luxe Events reserves the right to refuse delivery or placement when weather, venue conditions, or accessibility create an unsafe situation or risk damage to our equipment.

08 — ORDER CHANGES

Changes to your rental order, event date, location, quantities, or delivery requirements must be approved by Luxe Events and are subject to availability.

Additional charges may apply.

09 — FINAL AGREEMENT

By submitting a booking request, paying your deposit, signing your rental agreement, or accepting delivery of rental items, you acknowledge that you have read and agreed to these Terms & Conditions.

We appreciate the opportunity to be part of your special event and look forward to providing you with a Luxe experience.

Luxe Events
San Antonio, Texas
832-308-8019
luxeeventsa.com